Reset, Reform or the Same Old Song and Dance?
Aside from the regular BOP chaos, including increasing lockdowns and continuing First Step Act issues, it’s been relatively quiet since William Marshall was named the new director. I truly hope he brought some of his own staff from outside the agency (he previously headed the West Virginia Department of Corrections, although he has no direct prison experience himself). Otherwise, his fate will likely be the same as the two others hired from the outside (Colette Peters, from the Oregon system, and Mark Inch, who was chosen from the military corrections and investigation branch).
I have never seen so many vacant leadership positions at the top of the BOP (10 as of this writing) for such a long time, and my intuition is that the silence signifies that something big is about to drop. Will Marshall be up to the task? The West Virginia prison system is small (5,900 prisoners and about 3,000 employees) compared to the BOP (156,600 and 35,000), and much more geographically dispersed. And the number and degree of crises within the BOP is unprecedented. (Toto, I have a feeling we’re not in Charleston anymore!)
Mr. Marshall recently participated in his first TV interview since his appointment, with Lara Trump, the president’s daughter-in-law, on Fox News. It was both disappointing and encouraging. On the disappointing front, he said he was “excited” to assess the president’s proposal to reopen Alcatraz as a working prison. Yes, he is new and was talking to the president’s daughter-in-law. But he surely didn’t have to embrace a patently unrealistic proposal so enthusiastically. Let’s hope he also raises concerns about the new Letcher prison planned for Kentucky, because the rank-and-file understand that the government does not need another unstaffed prison in the middle of nowhere. On the encouraging front, Marshall talked about his plans to “walk the prisons” and emphasize transparency and accountability. He also said he wants to equip prisoners’ tablets so that they can be used to access educational programming during lockdowns. That would be a significant reform, but it should be paired with a reduction in lockdowns.
If the director realizes the need and is ready for decisive action, there’s plenty of low-hanging fruit that could give him instant street credibility. However, it’s unlikely it will be pointed out by the current central office administration (thus I hope he really does “walk the prisons” and talk to the rank-and-file below the wardens). Renaming what incarcerated people are called and holding listening sessions for the usual cast of nonprofits is ineffective theater. It’s time for changes to be made on the treatment/program side of the system.
Rein in the wardens
I’d free up funds for these changes by eliminating the six regional offices and reining in the wardens. Too many wardents run their facilities like kings with little accountability, leading to arbitrary exercises of power. The BOP actually has good policies, but too many staff members simply don’t follow them. I believe that’s mostly due to poor leadership, extending to the warden level. Exacerbating the problem is the fact that the central office has failed to keep its policies current via change notices and/or issue operations memoranda. Blaming budget shortfalls, staff shortages and an incalcitrant union for the chaos within the BOP has gotten old and it’s time for action.
Get serious about accountability
The administrative remedy process is fundamentally failing at its mission to provide incarcerated residents a fair and reliable method of seeking redress. Complaints range from being refused the necessary forms, to frivolous rejections, to failure to even respond – even after a receipt is issued with a due date. The new director could gain some instant credibility by tackling the first step of that process, an attempt at informal resolution that requires the filing of a BP-8 form. Many of the incarcerated people I correspond with tell me they sometimes must beg for the BP-9 form for days before the counselor will provide it. Then it’s rejected for timeliness, don’t reply etc. A simple solution would be to use the Trulincs email system for submitting a BP-8, similar to cop-outs. This would allow them to be tracked. Tracking and setting a time frame for informal resolutions would greatly reduce rejections due to a lack of timeliness.
Where are the policies?
One of the most egregious examples of outdated policy is PS #7310.04, “Community Correction Center Utilization and Transfer Procedures,” which has not been updated since before the Second Chance Act was adopted by Congress in 2007. That act made significant changes to halfway house placement and it is unacceptable that such a critical policy has been ignored. At least part of the confusion and missed opportunities for early release to the community is the growing practice of “governing via internal memoranda.” It lacks transparency and does not comply with the Directives Management Manual, which lays out how policies are supposed to be developed and maintained.
Answer the phone!
Other, more micro changes that the director could quickly implement to make a significant difference include assuring that each facility has a process that assures calls from family members and attorneys are promptly answered, protecting private legal communication, and updating facility websites to include current visiting policies (including days and hours), mail procedures, etc. PERA trains attorneys around the country and the anger at the BOP that is evident is indicative of the lack of respect many BOP staff members have for the right to protected legal communication.
At the heart of the way federal prisons operate, including the relationship staff have with prisoners, is how units are managed – a process that has been broken for many years. The failure to engage incarcerated individuals in regular team meetings, as required by the recently updated Program Statement 5321.09, impedes rehabilitation and makes both prisons and communities less safe. Likewise, it would not be hard to assure that weekly reviews are conducted for every person in the special housing unit (SHU), to make sure no one stagnates there for months at a time “pending investigation.”
[Note that the BOP finally restored its program statements to the public website that were removed due to altered language required by President Trump’s executive orders. However, the lack of transparency continues. Just the other day, I noticed the BOP removed most of the forms used to initiate early-release review under RDAP (Residential Drug Addiction Program). They also removed the transgender and MAT clinical guidelines even before the executive orders.]
Needed: leadership and money
Critical, but more complex issues, like inadequate health care and crumbling infrastructure, will require money and bold leadership to address — both scarce for many years. It remains to be seen whether Mr. Marshall can exercise the leadership and if Congress and the Trump administration will put money where their mouths are. (Speaking about money, Congress could start by approving funds to implement the Federal Prison Oversight Act, which would provide a significant step toward mandating greater accountability for the BOP. The law, passed last year declared that “it is the sense of Congress that the amount allocated to the Inspector General and the Ombudsman to carry out these activities should equal 0.2 percent to 0.5 percent of the annual appropriation for the BOP.” That language fell just short of mandating the funding, however.)
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